Shepton Mallet Guide

Useful Contact Numbers for Shepton Mallet
and the Surrounding Areas

Dentons has been providing local information and business listings since 1967. Below is a list of useful contact details for a range of services in Wells and Shepton Mallet area. This includes information on council services, education, transport, health, recycling & emergency services.

Council Office Services

Mendip District Council provides a range of services for the residents of Wells and Shepton Mallet including education and social care.

Council Tax0300 303 8588 or visit websiteMendip District Council, Cannards Grave Road, Shepton Mallet BA4 5BT
Collections for Recycling and Rubbish0300 303 8588 or visit websiteMendip District Council, Cannards Grave Road, Shepton Mallet BA4 5BT
Parking Fines0300 303 8588 or visit websiteMendip District Council, Cannards Grave Road, Shepton Mallet BA4 5BT
A-Z of Servicesvisit website


Schooling can be a difficult time for parents and pupils. Below are some useful numbers to help combat potential issues that may arise for both pupils and parents during a child’s time at school.

Admissions and Entitlements Team0300 123 2224 or visit websiteSomerset County Council, County Hall, Taunton TA1 4DY
Bullyingvisit website
Home to School Transport0845 345 9155Transporting Somerset, PPC302, Somerset County Council, County Hall, Taunton TA1 4DY
More Informationvisit website

Register Offices

Shepton Mallet and Wells have the most stunning scenery, making register offices in the area the ideal location to host a marriage or civil partnership.

Wells Office01749 675355 or visit websiteWells Registration Office, Town Hall, Market Place, Wells BA5 2RB
Shepton Mallet Office01749 343928 or visit websiteMendip Hub, Cannard’s Grave Rd, Shepton Mallet BA4 5BT

Emergency Services

Wells and Shepton Mallet are well organised and extremely responsive. Contact information for the main emergency services in these towns is listed below.

Emergency ServicesEmergency: 999
Non-emergency: 101
Localised national response
Avon and Somerset Constabularyvisit websitePolice & Fire Headquarters, Valley Rd, Bristol BS20 8QJ
Wells Police Stationvisit website18 Glastonbury Road, Wells BA5 1TL
Shepton Mallet Police Stationvisit websiteHaskins Retail Centre, Shepton Mallet BA4 5AX (Estimated open summer/autumn 2019)
Devon & Somerset Fire & Rescue Service01392 872200 or visit websiteHeadquarters, The Knowle, Clyst St. george, Exeter EX3 0NW
Wells Fire Stationvisit websiteBurcott Road, Wells BA5 2EF
Shepton Mallet Fire Stationvisit websiteBoard Cross, Shepton Mallet BA4 5DX
South Western Ambulance Service01392 261500 or visit websiteAbbey Court, Eagle Way, Exeter EX2 7HY


A selection of Somerset NHS hospitals serving Wells and Shepton Mallet.

Musgrove Park Hospital01823 333444 or visit websiteTaunton TA1 5DA
Royal United Hospital Bath NHS Trust01225 428331 or visit websiteCombe Park, Bath BA1 3NG
Shepton Mallet NHS Treatment Centre01749 333600 or visit websiteOld Wells Road, Shepton Mallet BA4 4LP

NHS Services

There are a fantastic range of NHS services available to residents of Wells and Shepton Mallet. Whatever the problem, be it a broken tooth or a broken leg, specialists are on hand.

Child Healthvisit website
Complementary Medicinesvisit website Search on
Dentistsvisit websiteSearch on
Diabetes Servicesvisit website
Doctors Surgeriesvisit websiteSearch on
Mental Health Servicesvisit website Mental Health Helplines
Optical Servicesvisit website Search on
Pharmacy Servicesvisit website Search on
Sexual Health Servicesvisit websiteLocal Sexual Health Services

Social Services – Children, Young People, Adults and Families

Somerset County Council has a number of teams and specialists in place, to support adults, families and children in all circumstances.

Adoption and Fostering03303 550333 or visit website6th Floor, B-Bond, Smeaton Road, BS1 6XN
Adult Social Care0845 3459133 or visit websiteSomerset County Council, County Hall, Taunton TA1 4DY
Children’s Social Care0845 3459122 or visit websiteSomerset County Council, County Hall, Taunton TA1 4DY
More Informationvisit website

Post Offices

The popularity of sending a letter may be decreasing but in and around Midsomer Norton, Radstock and Paulton, there are several post offices to buy a stamp, send a letter, purchase a rod fishing license or exchange money for a trip abroad.

The Post Office 0345 611 2970 or visit websiteLocalised national response
Evercreech Post Office01749 831220Evercreech BA4 6JP
Shepton Mallet Post Office01749 34590230 High St, Shepton Mallet BA4 5AE
Stoke St Michael Post Office01749 840628Within P & I Stores, Stoke St Michael BA3 5JJ
Wells Post Office01749 678203Market Place, Wells BA5 2RA
Westbury-Sub-Mendip Post Office01749 870296Stoke Road, Westbury-sub-Mendip BA5 1HD

Leisure Centres and Sports Facilities

There are several leisure facilities in Wells and Shepton Mallet offering a range of activities and classes.

Wells Leisure Centre01749 670055 or visit websiteCharter Way, Wells, Somerset BA5 2FB
Shepton Mallet Leisure Centre01749 346644 or visit website11 Charlton Road, Shepton Mallet BA4 5PG
Shepton Mallet Lido01749 342126 or visit websiteShaftgate Avenue, Shepton Mallet BA4 5YA

Public Transport

There are excellent transport links and rail services for Wells and Shepton Mallet operated by First Great Western from Castle Cary on the main line to London Paddington, Taunton and Plymouth and connecting services to Bath and Bristol.

Rail Enquiriesvisit websiteSearch national network
Castle Cary Railway Station0845 700 0125‎Station Wharf, Castle Cary BA7 7PE
Bus Timetablesvisit website

Housing for Homeless People

Somerset County Council provides advice and assistance is to tenants, landlords, lettings agents, owner occupiers, parents, young people and agencies to try and prevent homelessness wherever possible.

Housing Supportvisit websiteSomerset County Council, County Hall, Taunton TA1 4DY

Citizens Advice

For anyone facing money, legal, housing or benefit issues the Citizens Advice Bureau offers free, confidential and impartial advice.

Citizens Advice Bureau0844 375 2775 or visit websiteNationwide
Shepton Mallet Bureau0844 411 1444 or visit website9 Market Place, Shepton Mallet BA4 5AZ
Wells Bureau01749 675677 or visit websiteMarket Place, Wells BA5 2RB

Chamber of Commerce

The chamber of commerce network can support your business throughout its lifecycle from start-up, development, growth and beyond. No matter what type of business you are, or whether your objectives are on a local, national or international scale, your local chamber can help you meet your goals.

Wells Chamber of Commerce & Tourism01749 670000 or visit website14 Queen Street, Wells BA5 2DP
Shepton Mallet Chamber of Commerce01749 344995or visit websitec/o The Swan, 21 Town Street, Shepton Mallet BA4 5BE


A coroner’s role is to establish, normally by post-mortem, whether a death is natural or unnatural in the eyes of the law. If the death is unnatural, further investigations might be undertaken with a view to presenting a case to be heard before a coroner at an inquest.

Avon Coroner01275 461920 or visit websiteFlax Bourton Public Mortuary, Old Weston Road, Flax Bourton BS48 1UL